|"very professional and helpful Staff."||(in 57 reviews)|
|""Very friendly staff, great location.""||(in 61 reviews)|
|""Great property, clean and excellent restaurant.""||(in 49 reviews)|
|"It seem unprofessional hotel it is 2 star!"||(in 3 reviews)|
|"Terrible service at reception totall understaffed."||(in 9 reviews)|
|great location||in 152 reviews|
|staff were helpful||in 148 reviews|
|room was nice||in 134 reviews|
|breakfast is great||in 111 reviews|
|nice hotel||in 101 reviews|
|bed was comfortable||in 74 reviews|
|spa was lovely||in 54 reviews|
|pool and sauna||in 39 reviews|
|room service||in 39 reviews|
|star hotel||in 22 reviews|
|hamburg||in 20 reviews|
|overlooking the canal||in 14 reviews|
|separately paid||in 2 reviews|
great hotel and very helpful staff
Great location in a nice part of Hamburg. The staff was very professional and helpful in assisting with recommendations and making guests feel welcomed. Particularly Katherine at the front desk, who was very polite and taking time to discuss options.
The Sofitel Hamburg Alter Wall Hotel is located in central Hamburg, offering 5-star luxury accommodations in the Altstadt neighborhood. Guests are within walking distance of Miniature Wonderland, the Hamburg Dungeon, Elbe Philharmonic Hall, Reeperbahn, and the Fish Market. Other are attractions include St. Michaelis Church and the Theater im Hafen.
Parking is available for a daily fee at this property, which offers 241 non-smoking guest rooms and suites. There are a restaurant and bar at the hotel, as well. Complimentary WiFi is available in all guest rooms and public areas. This luxury hotel also offers a full-service spa and wellness center for guest enjoyment, along with an indoor pool and lounge area. There is a 24-hour business center and a gym is also available in the spa area.
The hotel front desk offers 24-hour service and daily housekeeping is provided. Pet-friendly accommodations are available and select rooms offer canal and city views. Metro stations are within walking distance and Hamburg Airport is about a 15-minute drive from the property. The hotel has guest laundry facilities and concierge services are available. The hotel staff speaks English, German, French, Spanish, and Italian. There is also a terrace and a library for guest enjoyment.
All of the luxury rooms and suites include individual climate controls, a minibar, blackout curtains, soundproofing, premium TV channels, and an iPod docking station. Rooms also feature bathrobes and slippers, a desk and phone, and complimentary bottled water. Ironing amenities and hypoallergenic bedding are available upon request.
based on 2,169 reviews
Policies vary by room type and provider.
Sofitel Hamburg Alter Wall is located at Alter Wall 40 in Mitte, 0.6 km from the centre of Hamburg. Hamburger Rathaus is the closest landmark to Sofitel Hamburg Alter Wall.
Check-in time is 15:00 and check-out time is 12:00 at Sofitel Hamburg Alter Wall.
Yes, Sofitel Hamburg Alter Wall offers free Wi-Fi.
No, Sofitel Hamburg Alter Wall does not offer free parking.
No, Sofitel Hamburg Alter Wall does not offer free airport shuttle service.
Sofitel Hamburg Alter Wall is 9 km from Hamburg. Sofitel Hamburg Alter Wall is 55.8 km from Hamburg Luebeck-Blankensee.
Yes, Sofitel Hamburg Alter Wall is a pet-friendly hotel.
Yes, Sofitel Hamburg Alter Wall has a pool on-site.