The hotel staff is friendly and helpful; this is a step up front usual Israeli hotel staff many of which do not understand the concept of customer service. Israeli hotels, especially outside of Tel Aviv are still grappling with this concept. Same for retail and food stores.
Unfortunately, Israel is great at building things but very poor at maintaining them. The Crowne Plaza is typical was built but 15 years ago and is already starting to look shoddy around the edges. We noticed that mold is starting to appear, especially in the bathrooms, and the wood trim is beginning to rot away; Haifa can be quite humid during certain times of the year. Also, the hotels A/C is either on or off, no temperature settings other than 4 settings indicating warmer or colder; after that is just stays on blowing. Friends of ours stayed at a competing Dan hotel, but the situation is the same. They characterized it as a "tired" Hyatt.
An upscale hotel in central Haifa with bay views and free WiFi Crowne Plaza® Haifa hotel offers refined rooms with views of nearby Haifa Bay. Located in central Haifa on Mount Carmel, our peaceful property is a seven-minute walk to Carmel Centre’s cafes and shops. Carmelit subway is a five-minute walk and other public transport is nearby. Tel Aviv Ben Gurion International Airport is just over an hour away by car or train, while Haifa International Airport (HFA) is a 15-minute drive from the hotel. With free WiFi and a business lounge, business travellers stay Completely Connected. Host an event for up to 120 people in one of three bright meeting spaces, then mingle over dinner at Confit, our kosher Mediterranean restaurant. Let a Crowne Plaza Meetings Director handle the details. Secure underground parking is available. Catch a ballet at Haifa Auditorium, just 600 metres from the hotel, or drive 15 minutes to Haifa Bay's promenades. Enjoy our free tour of Bahai Gardens, a 30-minute walk from the hotel. Haifa Zoo is an eight-minute walk away. Recharge with a workout in our fully equipped gym, then relax with our spa and indoor pool. At night, sample drinks at our chic bar, have an intimate dinner at Confit or indulge in 24-hour room service. Then enjoy premium bedding and dedicated Quiet Zones for a peaceful sleep.
Based on 1,246 reviews
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