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|Distance to city centre||1.8 km|
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The staff is very friendly, always ready to help and to inform the guests.
The restaurant could be better for lunch and dinner. The menu offers few options and service seems amateur. The apartment requests little repairs (water leak and vase seat).
They did not have heat in the rooms and the guy in the reception was trying to explain us that is automatic heating and can not do anything. After two days we got upset cause they did not have even hot water the heat somehow was for 24 h and the hot water as well. Also they were hiding amenities such us shower gel for no reason and we find out in the last day. They could not provide us even slippers. Also they did not have a safe box inside the rooms. In conclusion this is a 2 to 3 star hotel and the only positive I can say is the brazilian guy in the reception; not the one with the bear, who.was friendly and helpful and of course the location that is walking distance from the center. However there are many hotels in the center that you can look for. Definitely not recommended.
The staff were very friendly and went above and beyond.
We booked a superior luxury room but weren't provided with this room. We then had problems with the facilities in the room as soon as we checked in and there wasn't a manager on site to deal with the matter.
Nice staff, friendly. Good breakfast. Location of hotel are near from center
size of bedroom
Very comfortable and warming. You can walk to the town center from here but cross the road before you do!
With a stay at Hotel Lê Chateau in Gramado, you'll be within a 5-minute drive of Mini Mundo and Black Lake Park. Featured amenities include a 24-hour business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.
based on 1,354 reviews
Things to know
- Friendly service
- Wonderful housekeeping
- Near city centre
- Comfortable beds
Policies vary by room type and provider.
Reviews about Hotel Lê Chateau
Most popular landmarks
- Mini Mundo 0.7 km
- Gramado Tennis Club 0.7 km
- Black Lake Park 0.7 km
- Blooming Clock Church 0.9 km
- Sao Pedro Church 1.1 km
- Palace of Festivals 1.2 km
|Caxias do Sul Campo dos Bugres||37.3 km|
|Porto Alegre Salgado Filho||73.2 km|