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|Goiânia Santa Genoveva|
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Nicely located, near the city zoo and 2 parks. The room was clean, super quiet (had a good night sleep) and teh a/c was silent and working well. The bathroom is spacious enough. Staff was friendly and always tried to be helpful.
The restaurant had few options for dinner but the food was good. We requested extra pillows and a blanket but on the first night they only provided us with the blanket. The hotel was full and we only had the extra pillows on the second night.
Nothing at all
Stuff were not helpful at all Breakfast was the worst service I have had ever. First day they were collecting breakfast an hour earlier then when it was suppose to close. Second day there was nothing left to eat. Dirty tables everywhere and servers gossiping in a corner. I waited for almost 30 min and I had to go and ask them for a table to be clear so I could have my breakfast. Receptionists were just rude and acting as if they were doing Me a favor. There was no thoroughly information about facilities and I tried ringing reception at 9pm and I got no answer at all. Car park I had to pay to park outside for 5 min to pick up my luggage Room: The bathroom and entire room flooded every time I showered. Kettle didn’t work and poor tea selection. Room is small. Very basic and not enough pillows even tho I paid the highest rate. My list could go on and on. I don’t thing they deserve any star let alone 4. They still have a long way in staff training to be worth anything
The Mercure Goiânia hotel offers high comfort and quality services near the center of Goiânia. It is the ideal hotel whether traveling for business or leisure, with functional bedrooms, a living room and kitchen, WIFI and 24-hour room service, as well as valet parking and a lounge bar serving refreshing drinks. The restaurant offers breakfast, lunch and dinner as a great way to start and end the day.
based on 424 reviews
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Most popular landmarks
- Almirante Tamandare Square 0.6 km
- Forest of Buritis 0.6 km
- Goiania Theater 0.7 km
- Goiania Zoo 0.7 km
- Civic Square 1.1 km
- Monument to the Three Races 1.1 km