This hotel was nasty on the inside. The pool had a nasty film on the top of the water. Concrete was coming off the pool bottom. There were people smoking in non smoking rooms. The place is really nasty and dirty
I booked my room with kayak, but when I checked in using my confirmation code, they asked for all my information. Staff did not seem knowledgeable of what they were doing. Turns out the charged my card directly in addition to the booking I already had. Have not attempted to sort that out yet. It is interesting the charge was 30% cheaper than my original booking through kayak.
staff was rude, pool out of commission with no rebate to customers to make up for that fact, dirty room
Customer services were great
Great Customer Service
We had a late check in and Larry was at the desk. He was so pleasant and wanted us to have a great stay. We could ask him anything and he would help above and beyond. This started our stay in a very upbeat way because he was so nice.
No sound buffer between rooms. We were woke up at 5:00 am by the guy in the next room talking on his phone.
Enjoy the hometown hospitality at this Baymont Inn and Suites Fort Wayne just off Interstate 69 and convenient to the Allen County War Memorial Coliseum, Grand Wayne Convention Center, Spiece Fieldhouse, and Fort Wayne International Airport. Pets are welcome and smoking is not allowed at this lodging, which features complimentary wireless Internet and complimentary breakfast, as well as laundry facilities and parking for all vehicles. Take care of work details in the business center with meeting room, computer access, and printing, copy and fax services, and then relax in the heated indoor pool. Rooms feature microwave and refrigerator, ideal for longer stays, and there is no charge for kids 17 and under when accompanied by adults.
Based on 589 reviews
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