The interior room was very spacious and included a kitchenette with a full sized refrigerator. The only time I missed having a window was waking up in the morning to darkness. Other than that, I never thought about it. The range hood fan was perfect for some white noise while sleeping. The room felt very private, and the location was ideal. Also included free parking.
The bed was comfortable
The staff were rude. The hotel is dated and dingy. It's inconvenient in regards to parking not only the location of the lots but the fact you have to place a parking slip on your dash and provide the hotel with your license plate and car info. A little redundant to save time for their staff not their customers. The staff was lazy and entitled especially the day manager. Hotel is very dark and features colors such as hunter green. It has an odor and generally is not clean and overpriced. But the worst part is the staff.
Always quality. Very comfortable.
No meat w breakfast. Timberlodge was closed for the season.
The convenience of Canal Park the hotel is close to everything.
Since the Hotel was remodeled from a warehouse all interior suites are high ceiling dungeons. The rooms had the decorating touch of some of the former warehouse workers who then sold there household furniture to add to the ambience. The exterior of the building was only missing the touch of a couple of drunks by the front door. To be fair it was twenty below wind-chill that day. So in the fall they are probably there. The walk across a busy street with luggage did add to my excitement while I stayed there. Oh I almost forgot the breakfast seemed like it was sent over from a near by restaurant there yesterday left overs.
Great staff; Location superb - closest hotel to Convention Center. I loved the warehouse-reftrofit character of my room. I could even open my window to hear the sounds of the harbor. Loved the place.
Cleaning supplies left a "minty-grapefruit-petro" smell that was noticeable upon arrival.
the price compared to every other property on the canal.
The coffee was Luthern Church weak, I could see the bottom of the cup. It was a little weird having a room with no windows, but ok since hardly ever in the room. The layout was a bit odd, couldn't watch TV from bed, or couch for that matter. Toilet was incredibly short, low to the ground.
Located in historic Canal Park, The Suites Hotel at Waterfront Plaza offers 132 beautifully appointed suites each with fully equipped kitchens or kitchenettes and many with a fireplace and Jacuzzi. A complimentary full hot breakfast is served daily. Our complimentary hospitality hour at the Old Chicago Restaurant Monday-Thursday, includes your choice of a tap beer, house wine or a cocktail. The Suites Hotel at Waterfront Plaza is the best value in Canal Park for business travelers, meeting space, extended stays and leisurely getaways. Other features include: indoor pool, sauna, hot tub, kiddie pool, exercise room, business center, free high speed wireless internet, free local calls, family suites, on-site laundry facilities, pet friendly, walking distance to 12 restaurants, two of which are in the same building. All suites are equipped with either a kitchenette or a full kitchen. A kitchenette includes a full size refrigerator two-burner stove top, microwave, dishwasher, cooking utensils, glassware and dishes.
Based on 335 reviews
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