|"Staff and everything was perfect."||(in 89 reviews)|
|"All great & staff were excellent."||(in 243 reviews)|
|"Excellent room and ocean view!"||(in 64 reviews)|
|"Very bad customer service"||(in 43 reviews)|
|"Service was terrible !"||(in 45 reviews)|
|"Ants in bad room"||(in 91 reviews)|
|staff were great||in 573 reviews|
|water park||in 531 reviews|
|best hotel||in 467 reviews|
|get the room||in 425 reviews|
|food was very expensive||in 254 reviews|
|room service||in 251 reviews|
|customer service||in 235 reviews|
|great facilities||in 177 reviews|
|room view||in 172 reviews|
|great time||in 166 reviews|
|aquarium||in 143 reviews|
|everything was perfect||in 136 reviews|
|atlantis||in 113 reviews|
|private beach||in 53 reviews|
|club lounge||in 36 reviews|
|every thing||in 31 reviews|
|long queues||in 20 reviews|
|kids club||in 19 reviews|
|al arab||in 13 reviews|
|lebanese restaurant||in 13 reviews|
Superb luxury and treatment
VIP treatment from arriving at Dubai airport to being ushered into a luxury car, to receiving our room. On arrival at the Atlantis at around 1000 our bags were taken care of and we were shown to breakfast and checked in simultaneously. Our room was ready about an hour later which was perfect. The Terrace Club Suites and Imperial Club were impeccable although the imperial club does get busy during happy hour. Aquaventure Water Park was brilliant with enough things to do with small children, however the 1.2m ride height is a bit over the top especially if you have small children who love fast rides. Bread Street Kitchen was absolutely fantastic, as was the all inclusive brunch. Seafire Steak house served one of the best steaks I have had and again nothing was too much trouble.
That we didn’t stay longer.
The water park was fun, the rapids allowed transportation for the park. The beds were comfy, the staff was very friendly and accommodating. The shower was awesome.
The quality of food for in room dining was disappointing and not what we would expect for such a luxe resort. The spaghetti sauce was not “homemade” and too salty. The pancakes were not “homemade” and more manufactured. The eggs were instant scramblers and not fresh. We had better food at the IHOP.
Water park was one of the best, beats all the U.S. Water parks combined .My 6 yr old loved it all. The aquarium is like and art gallery with fish as a background.
Restaurants are expensive unless you like to paying $30 for a hamburger.
If you want to have good time stay in any other hotel and go to have fun with your kids in the park only but don't you ever stay in the hotel if you order room service you will never get it, if a miracle happen and you get the room service it will be old and cold
The worst service you can even get in your life. So far from 5 starts. The lost my bagels when I checked in for a whole night instate of having good time with my kids I ended up looking for my bages for the whole night
Anyplace named after Atlantis has a lot to live up to and Atlantis, The Palm certainly does not disappoint. The resort is located on Dubai’s man-made Palm Island and offers a relaxing yet fun experience for families and couple alike.
Atlantis, The Palm is a huge 46 hectares, 17 of which are devoted just to water park facilities. The rooms and suites are specifically designed to provide maximum comfort and a luxurious experience. The accommodations offer fantastic partial or full views of the Arabian Sea or Dubai skyline. Furthermore, 90% of the guestrooms at Atlantis, The Palm are interconnected which makes this location particularly convenient for families.
Rooms at Atlantis, The Palm are fully equipped for a comfortable stay with air conditioning, refrigerators, free internet, room service, and the option for smoking or non-smoking rooms. Some key property amenities include a fitness center, pool, free parking, airport transportation, shuttle bus service, and multilingual staff.
The Atlantis Kids Club is an incredibly convenient adventure zone for children ages 3 to 12 years old. The kids club offers morning, afternoon, and evening adventures. There are even summer camp options! This is a great way to keep the kids entertained for an enjoyable family vacation.
Guests at Atlantis, The Palm are near to some of the most beloved shopping options in the world. Some key shops include Rodeo Drive, Stefano Ricci, B>More. Guests who are hoping to explore Dubai off of Palm Island can take advantage of Atlantis, The Palm’s cooperation with Fly High Dubai Helicopter Services.
Atlantis, The Palm is just as magical and seemingly impossible as the original lost city of Atlantis. This wonderful vacation destination will certainly leave its guests with a memorable experience.
based on 14,251 reviews
Policies vary by room type and provider.
The award-winning Ossiano seafood restaurant offers guests the unique experience of dining within an aquarium containing over 65,000 fish. Chef Gregoire Berger offers a 6 or 9 course Experience Menu or a memorable 11 course Tasting Menu, with a focus on seafood. A selection of Gourmet House or caviar is also available, which is served with blinis, crème fraiche, capers and cornichons. Open for lunch on Saturdays and daily for dinner, all ages are welcome at lunch but only children over 10 years old are permitted in the restaurant for dinner. Guests can also enjoy signature aperitifs and non-alcoholic cocktails.
There are plenty of activities for children of all ages at Atlantis, The Palm. For kids between 3 and 12 years of age, there is a spacious Play Zone for team games, a Creation Zone for arts and crafts, and a Command Center with electronic game consoles and computers for surfing the web. Younger travelers will love the Little Pirates playground with climbing ropes, tunnels, and slides, while The Zone is a dedicated space for 13 to 17-year-olds to chill and make new friends.
There are plenty of things to do if you’re staying at Atlantis, The Palm. If you are looking for a memorable experience, helicopter sightseeing tours are offered daily from 10:00 am to 5:00 pm from the helipad at Atlantis, The Palm. Five unique tours are available, flying over Dubai’s most famous landmarks including the Burj Khalifa, the world’s tallest tower, and along the stunning coastline. Offering visitors a bird’s-eye view of the city, helicopter tours last from 12m to an hour and operate 365 days a year, depending on weather conditions. Visitors can also purchase a 2-day Mega Pass to the Aquaventure Waterpark for unlimited access to over 30 waterslides and river rides as well as the Lost Chambers aquarium.
If you are looking for fun on the water, go on a sightseeing tour by kayak, take the kids banana boating or triple tubing, try paddle boarding or windsurfing, or explore The Palm by boat. Visitors can also learn to scuba dive in the Ambassador Lagoon and certified divers can swim among the marine life and explore the underwater world. Guests over 6 years old can also try snorkeling while the unique Aquatrek experience allows visitors to enjoy the thrill of an underwater trek using a special helmet. All equipment is provided including wetsuits and towels.
A smart casual dress code is recommended at the fine dining establishments of the resort, including Nobu, Hakkasan, Ossiano, BSK, Ayamna and Seafire. Gentlemen are requested to wear long pants, dressy jeans and closed toe shoes. Sleeveless shirts and shorts are prohibited. Most of the other restaurants and food outlets have a casual dress code, which includes tailored shorts and shirts with sleeves. UAE national dress is welcome. Swimwear and towels are not permitted inside the restaurants and terraces.
Atlantis The Palm is located at Crescent Road, Palm Jumeirah, 17.5 km from the centre of Dubai. Aquaventure Waterpark is the closest landmark to Atlantis The Palm.
Check-in time is 15:00 and check-out time is 12:00 at Atlantis The Palm.
Yes, Atlantis The Palm offers free Wi-Fi.
Yes, Atlantis The Palm offers free parking.
No, Atlantis The Palm does not offer free airport shuttle service.
Atlantis The Palm is 26.2 km from Dubai Al Maktoum Intl. Atlantis The Palm is 28.3 km from Dubai Intl.
No, pets are not allowed at Atlantis The Palm.
Yes, Atlantis The Palm has a pool on-site.