In desperate need of a revamp
It was tired, dirty, and desperately clinging to some sort of old prestige which has long passed. Good location though.
Dirty, fairly abrupt staff, needs redecorating.
Old and run down. It's not 4 stars
Very convenient lo Central train station.
The hotel needs major renovations. It's not been maintained well. Wi-Fi was spotty in my room, would come and go. Room felt like it hadn't been updated since the 50's or 60's with the exception of the flat screen TV. I've never seen a hallway that has "hills". The hallway went up and down and that was just odd. The walls are paper thin, it was almost as if there wasn't even a door to my room, hearing people in the hallway, etc. Very low water pressure and the shower head needs to be replaced. My bathtub drain wouldn't drain water until it filled up a few inches and then started to drain (not sure how that works). It did it twice.
All good, location & great staff.
Good location...otherwise crap
This hotel has a great location, next door to the main train station. Every other facet is below standards. The room was tiny. The policies absurd. They even charged us $20 each for the "complimentary breakfast". The dirty, tired room featured a fun game: guess the mystery furniture stain. They sell this property as upscale...the only thing grand was the price.
Almost everything, except location.
Being in walking disctance to most of the sightseeing points. The breakfast was excellent, most of the staff very friendly and helpful. I first expected a lot of noise, as the hotel is on a main street with a lot of traffic, but it was really quiet in there and you also didn't hear a lot of noise from the hotel.
The room was small and for two persons there was only one comfortable chair to sit on (plus one chair at the desk). The shower curtain is kind of ugly, it is not heavy enough to stay at its place and so it bothers you the whole time when you are showering.
With a stay at Grand Hotel, you'll be centrally located in Copenhagen, just a 4-minute walk from Tivoli Gardens and 12 minutes by foot from Stroeget. Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in Copenhagen? This hotel has 323 square feet (30 square meters) of space consisting of conference space and meeting rooms.
Based on 4,801 reviews
Policies vary by room type and provider.
Enter the email associated with your account in the field below and we'll email you a link to reset your password.
Please check your email for a link to reset your password.