Nice place, good value
Check in was quick and easy, the staff was friendly. The location is very close to Grant Park and the lake. The room was kept clean and neat.
The bathroom was a little smaller than I expected, but maybe that's just the room I chose. There was no microwave or refrigerator, don't bring leftovers back to the room
Travelodge, East Harrison Street, Chicago
No newspaper in room. No complimentary Break-fast. No Microwave / refrigerator in the room.
good for the price, but don't expect anything too nice
the location and access to red line and sights
not the nicest looking place and not the nicest rooms
The staff was rude, tube leaking, no water pressur
Everything but location
It's a clean place to stay.
Clean room, hallway, and downstairs facilities. Friendly & well informed staff. Three medium sized elevators.
Small cramped room with tiny bathroom. Even on the 10th floor the sound of blowers in the alley made for an incessant, loud hum all night long. Screaming crickets would have been more welcome. Then the steam radiator heat wasn't turned on until 10pm. My room was about 60°F when the pipe-knocking finally began. The restaurant downstairs was overwhelmed in the morning since only two people were working - though the food was pretty good. I waited 20 minutes to order at the counter and another 20 minutes at the table until my pancakes were finished. 15 minutes later I was finished. Parking is not included and my plans kept me in downtown until 3:30. So I put my things back into my car at the garage across the street after breakfast. When I collected my car it had been parked there for 23.5 hours, yet I paid $15 dollars extra for a second night as I was ready to leave after 2pm. Still cheaper than another night in a hotel plus I was home in about 4 hours anyway.
Location - close to downtown
Not accomodating on providing sufficient late-check out.
The room was a good size-a bit plain, but comfortable. The entry/exit to Grant Park for the Chicago Marathon was directly across the street. You couldn't put this building in a better place. Great location.
What you would expect, but excellent service
The people were wonderful. We were able to check in early, and they let us check our bags after checkout so we could explore the city for a little longer before we had to leave to go home. The people and proximity to Michigan Avenue, Millennium Park, etc. were what made our trip. The window air conditioning unit kept the room very comfortable, and there was a safe in the closet, which was nice to have.
It was what you would expect from a Travelodge: old, fairly clean, somewhat comfortable mattresses, nothing extra. I am very glad I brought my own hair dryer because they did not have one in the room.
We enjoyed our stay, location is very convenient close to all major attractions.
When I arrived person at reception desk told me that my reservation was cancelled though in fact it was not. Customer Service was very helpful to locate my reservation. I just do not understand why hotel staff could not see it.
Location, location, location, couldn't have been better. Lobby was beautiful, unlike the rather drab rooms. Cleanliness was impressive and the room maid was such a doll! The Hotel security were both friendly and helpful. It is nice to be recognized and have a cheerful face to see each morning and evening.
The front desk clerk was...well there is no other way to put it, absent. In the four days I stayed there I never once found the man at his appointed front desk but was hidden somewhere in the back room. This man never offered anything of help, including baggage help etc. When I did speak with him it was terse and inadequate. Surely didn't make me feel welcome. He should get another job in which he does not deal with the public.
Rude desk staff, outdated, run down
The only friendly people working at this hotel are the two porters that worked in the lobby. They were friendly and helpful. Especially the man working the night shift.
I found every person I talked to at the front desk to be short and rude. I asked about where to park for the best price and he acted like no one ever asked that question before and was rude about his answer. Never mentioned validation to reduce the fee - found that out on my own. Scowled at the mere mention of early check-in and never offered to take luggage. This man needs a new job where he doesn't talk to people. Came back later to talk to a younger guy, thought he would be friendly - but no smile, no helpful tips. Blah. Then the rooms were unbelievably old and run down. Warning: NO BLOW DRYERS in room.
Parking garage right across the street.
Beds were small uncomfortable cheep pillows and sheets. Staff at front desk was rude and not welcoming. Very loud Banging noise on the pipes around midnight. View from Windows was an abandoned building. Only gave us one coffee cup and no water cups.
We are a 100 Percent Non-Smoking Facility. Built in 1928 as the Harrison Hotel, the Travelodge Hotel Downtown has been a mainstay for generations in the area of Chicago now known as the South Loop. Featuring the charm and ambience of Chicago along with comfortable affordable accommodations, Travelodge Hotel Downtown Chicago is just the place to make your stay an unforgettable experience. Strategically located, Travelodge Hotel Downtown Chicago enjoys easy access to Chicagos Loop area shopping, theatres, museums, and most of the famous tourist attractions such as McCormick Place, Willis Tower Formerly Sears Tower, Grant Park, Millennium Park, Navy Pier, Lake Michigan and others. The hotel offers well-equipped accommodations with conveniences that are sure to satisfy your needs. Enjoy our 2 on-site restaurants. For the discerning business travelers, there is a well equipped business center. We offer full amenities to accommodate our customers needs. In-Room Coffee makers, Voice mail, High-Speed Internet Access, In-Room Safes, Cable Television are among the amenities you will find. Must be 21 yrs of age or older to check in. Let us know how we can help to accommodate your needs and to make your stay more comfortable and relaxing. Please Note Our Hotel does NOT operate a Free Airport Shuttle. There is a shuttle available through an outside source for a fee. Daily Charge for Off Site Parking.
Based on 2,834 reviews
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