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Puebla Car Hire

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Puebla car hire reviews and directory

Enterprise
enterprise
Car hire reviews:
Mediocre (2.5, null reviews)
Car hire locations in Puebla:
2 locations
Enterprise
Locations in Puebla
Av Hermanos Sedan #810
Carretera Federal Mexico
  • 2.0
  • 3.3
  • 3.3
  • 2.0
  • 2.0
Recent reviews
3.6 Mediocre
30 Oct 2017
Extremely bad and stressful experience
Pros: Clean and well kept car
Cons: I booked a car from 10am thursday to 2pm sunday. On pick up I asked for a gps as a big advertise was sitting on the desk - GPS $174 per day. It appeared they ddidn't have any. As an european driver, the gps in mexico is absolute must and I did suffer a lot without it. I booked the smallest and cheapest car, but the price went up to about £120 with a basic insurance. On my day of drop off, I went there half an hour later, as the traffic was horrendous. The desk was closed. No one was there. Another Rep from Europcar advised me just to leave the keys at Enterprise desk, but refused to take them. I started to look for a help. No one could do anything. I had to hurry up for my plane at Mexico city. No information at the airport. Just felt so helpless. At the end, having been pressed for time, I left the car at the car park and left the keys at Europcar desk(their rep was missing at that point). So I left the car without anyone checking it for damages or petrol. Enterprise kept £500 as a deposit and I don't know if it is going to be refunded. I left the car with full tank and no damages, but there was no one to certify that. This is not a way how a big company should operate. Extremely disappointed of their attitude and lack of professionalism. At least they should have sent me an email, assuring me everything is ok. I would advise anyone not to book a car at Puebla airport from Enterprise. Not safe.
2.0 Mediocre
20 Sep 2017
Forced to pay over $200 extra.
Pros: The car itself was decent.
Cons: A friend who lives near the airport there warned me that the airport car rental agencies always add on extra fees. I called Enterprise in advance and the assured me that this would not happen, and they told me what I would pay. It was late in the evening when I got to the counter. The whole process took over an hour, which is excessively long. The agent refused to allow me to waive insurance, I'm covered both by my credit card and my regular car insurance. When he finally agreed to allow me to use my own insurance he demanded a $3,500.0 US Dollar deposit! My card didn't have that kind of room on it, not to mention that a charge like that is completely unreasonable. Because it was late and I had no other options to leave the airport he made me purchase full coverage insurance for over $200, which was money I don't have. He was unprofessional and unreasonable. I'm not sure if he gets a bonus for adding insurance but it definitely seemed that way. I have already emailed Enterprise but have not heard back from them.
2.0 Mediocre
20 Sep 2017
False promises and added charges
Pros: The car was decent.
Cons: A friend who lives near the airport there warned me that the airport car rental agencies always add on extra fees. I called Enterprise in advance and the assured me that this would not happen, and they told me what I would pay. It was late in the evening when I got to the counter. The whole process took over an hour, which is excessively long. The agent refused to allow me to waive insurance, I'm covered both by my credit card and my regular car insurance. When he finally agreed to allow me to use my own insurance he demanded a $3,500.0 US Dollar deposit! My card didn't have that kind of room on it, not to mention that a charge like that is completely unreasonable. Because it was late and I had no other options to leave the airport he made me purchase full coverage insurance for over $200, which was money I don't have. He was unprofessional and unreasonable. I'm not sure if he gets a bonus for adding insurance but it definitely seemed that way. I have already emailed Enterprise but have not heard back from them.
National
national
Car hire reviews:
Good (6.0, 3 reviews)
Car hire locations in Puebla:
2 locations
National
Locations in Puebla
Av Hermanos Serdan #810
Carretera Federal Mexico
  • 6.0
  • 6.0
  • 6.0
  • 6.0
  • 6.0
Recent reviews
2.0 Mediocre
3 Aug 2016
Cons: No car was available! The personnel were very rude and unprofessional, I was forced to go to another car rental company which at the time of returning the rental car I was getting double charged. I really recommend the use of video surveillance to protect the customer and your business.
10.0 Excellent
31 Oct 2016
Súper
Pros: The person in charged was very helpful tank you
Europcar
europcar
Car hire reviews:
OK (4.0, 2 reviews)
Car hire locations in Puebla:
3 locations
Europcar
Locations in Puebla
Blvd Hermanos Serdan N.796
Carretera Federal Mexico-puebla
+52 227 102 5045
Circuito Juan Pablo Ii 3107
+52 552 169 7475
  • 4.0
  • 4.0
  • 6.0
  • 4.0
  • 2.0
Recent reviews
4.0 OK
7 Dec 2016
No TLC
Pros: The car ran and handled ok.
Cons: Very limited vehicle selection. Vehicle had ran ok, but lots of issues including (safety) no missing driver's sun vision. Fuel and trunk release handles missing and not attached. Fuel released opened the trunk and trunk release labled as fuel, The driver's sun visor was the most concerning. It seems that previous damages or issues were not repaired. Not a big issue but the vehicle had had half a tank of fuel. I feel that the car should be full of fuel when it is rented and be returned the same by the renter. Rather than guessing how much fuel to buy to get to half a tank or so. No TCL here for the car by the agency.. The rate, deposit and insurance were excessive for the vehicle Renault Logan in my opinion.
Alamo
alamo
Car hire locations in Puebla:
2 locations
Alamo
Locations in Puebla
Carretera Federal Mexico
+52 222 268 4189
Carretera Lateral Autopista
+52 222 224 1745
Avis
avis
Car hire locations in Puebla:
3 locations
Avis
Locations in Puebla
BlvdHermanos Serdan 674A
+52 222 249 6199
Carretera Federal Mexico-Puebla KM 91.5
+52 227 102 5003
Circuito Interior Juan Pablo II
+52 222 211 4534
Budget
budget
Car hire locations in Puebla:
1 location
Budget
Locations in Puebla
6 Poniente 2918
+52 222 226 5089
Firefly
firefly
Car hire locations in Puebla:
1 location
Firefly
Locations in Puebla
Carr Fed Mexico-puebla Km 91.5
0180 0709 5010
Hertz
hertz
Car hire locations in Puebla:
2 locations
Hertz
Locations in Puebla
Blvd Atlixco #307
+52 222 249 0049
Huejotziingo Km 91.5
+52 999 911 8040
keddy by Europcar
keddy
Car hire locations in Puebla:
2 locations
keddy by Europcar
Locations in Puebla
Carretera Federal Mexico-Puebla- Km 91.5, Huejotzingo
Circuito Juan Pablo Ii 3107- Col. Las Animas
MEXRENTACAR
mexrentacar
Car hire locations in Puebla:
1 location
MEXRENTACAR
Locations in Puebla
Carretera M Xico-Puebla Km 91 5
Sixt
sixtrentacar
Car hire locations in Puebla:
1 location
Sixt
Locations in Puebla
Av. Juárez 1914 Zona Esmeralda
+52 222 232 1985
Sunnycars
sunnycars
Car hire locations in Puebla:
4 locations
Sunnycars
Locations in Puebla
Blvd Hermanos Serdan N.796
Carretera Federal Mexico Puebla
Carretera Lateral Autopista Mexico Puebla 7735
Cirbuito Juan Pablo II 3107
6 travellers who rented a car in Puebla gave the car agency they used an average rating of 3.9

Car hire locations in Puebla

Puebla