Prices are in New Zealand Dollars.

Best Western Plus Charlotte/Matthews Hotel

7.7
Good

Based on 264 reviews
 
2501 Sardis Road North, Charlotte, NC 28227-7724, United States
  +1 704 845 2810
Best Western Plus Charlotte/Matthews Hotel - Charlotte, NC, United States
Check-in
Check-out
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Good to know

Value for money 10.0
Distance to city centre 13.9 km
Location rating 10.0
Nearest airport Charlotte Douglas
Distance to airport 21.4 km

Rooms

Check-in
Check-out

Double rooms

$108+

Photo
Bed type
Provider
Nightly Base Price
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King bed
$108 per night
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Unknown
$115 per night

King rooms

$110+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$110 per night
IMAGE
King bed
$114 per night
IMAGE
King bed
$115 per night
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King bed
$119 per night
IMAGE
King bed
$121 per night
IMAGE
King bed
$122 per night
IMAGE
King bed
$122 per night
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Unknown
$132 per night
IMAGE
King bed
$133 per night
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King bed
$133 per night
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King bed
$137 per night
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King bed
$159 per night
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King bed
$172 per night
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Unknown
$271 per night
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King bed
$279 per night

Standard rooms

$113+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
King bed
$113 per night
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Unknown
$116 per night
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Double bed
$148 per night

Executive rooms

$115+

Photo
Bed type
Provider
Nightly Base Price
IMAGE
Unknown
$115 per night
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Unknown
$254 per night

Reviews

Pros

Cons

Traveller rating

159
54
37
25
18

Time of year

Traveller type

Show reviews that mention

+
accessible outlets in 9 reviews
area in the lobby in 19 reviews
barely cooked in 8 reviews
clean and the hotel in 60 reviews
customer service in 13 reviews
free breakfast in 12 reviews
great breakfast in 85 reviews
great location in 94 reviews
halls and slamming in 7 reviews
location was very good in 82 reviews
room was clean in 28 reviews
smoking room in 21 reviews
staff was friendly in 124 reviews
took forever in 5 reviews
water pressure in 45 reviews
  • Good
    Nov 2017
    7.4

    Location was good and staff was friendly

    The breakfast bar always seemed to be dirty (not kept up). The big issue for me is that they allow people to smoke in the fire escape stairs, which causes cigarette smoke to blow back into the rooms (especially if you are close to the exit door.

  • Mediocre
    Jun 2017
    2.8

    They don't seem to want to please

    When you complain about your room they immediately gave you a similar so it doesn't pay to change rooms and they do not want to hear about your state. Although they asked a question but it falls on deaf ears

    And complaining to you, you have mostly foreigners picking out songs a bowl of these travel site and I don't give a kitty either

  • Good
    Nov 2016
    8.0

    need to clean inside corners in bathrooms

  • Mediocre
    Oct 2016
    2.8

    Rooms Check in Breakfast Breakfast area Bad odor

  • Good
    Apr 2016
    6.5

    value for money

    trouble with staff on check in, heavy smoke smell in no smoking room.

  • Mediocre
    Oct 2015
    2.8

    Bad beds and rude staff

    Eggs for breakfast!

    Staff are challenged and rude. Room beds are hard, old, and nasty. Towels were dirty with stains and other bodily fluids of some sort. Not impressed at all.

  • Poor
    Aug 2015
    2.0

    I was scared for my life

    Not a damn thing

    It had rat traps next to vending machines , it reminds me of a crack house , i had a wonderful view of the dumpster wish i could have Slept in the dumpster instead of the room and got the best rash ever on my face

  • Excellent
    Aug 2015
    9.4

    Everything was great besides being located near all the auto dealerships and strip malls but I shouldve expected that in a city like charlotte

    No cons besides location

  • Excellent
    Apr 2015
    9.4

    Everything great except for the Kayak booking itse

    Everything was quite nice.

    My only complaint was that I booked it through Kayak, and when I got there I had to wait a little while to check in because the system was still processing it, which just seems silly to me. But as soon as their system figured it all out, they got me right into a room.

  • Excellent
    Nov 2014
    9.1

    The staff was very friendly and accommodating. We needed to change rooms due to our non smoking room smelled heavily of smoke. The front desk immediately offered us another non smoking room that was very clean and comfortable. The hotel was very quiet @ night so was able to get an undisturbed good nights sleep. Would definitely stay here again.

  • Excellent
    Oct 2014
    9.0

    Very nice and clean, pleasant staff, spacious rooms

    The mattress on my queen size wasn't very comfortable, too hard for my taste

  • Okay
    Mar 2014
    5.3

    I didnt like the fact that after the first round of cleaning if you were not ready for your room to be cleaned then it was not attended to for the remainder of that day. Usually, housekeeping will come back later that afternoon and clean but that did not happen.

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About

Overview

At Best Western Charlotte, our location is a big draw for many guests, since we’re just seven miles from uptown Charlotte and within close proximity to Matthews, NC. A great price is complemented with fantastic amenities in each room, like 42-inch flat screen TVs, refrigerators and microwaves. Charlotte hotels are known for southern hospitality, but we take it a step beyond here. From the moment you arrive, you’ll be treated like family. Located in Crown Point Business Park, our Charlotte hotel is a favorite for business travelers and vacationers alike, and our staff knows how important a warm welcome is. The Blumenthal Performing Arts Center is nearby, and many of our Charlotte hotel guests are in town for a special event. The Lowes Motor Speedway is also popular, especially for guests who want a little adrenaline rush while on vacation. From the Time Warner Cable Arena to Carowinds Amusement Park, the options in Charlotte are nearly endless, and our staff members are happy to provide tips and recommendations to help make your stay even better. Our Matthews hotel is close to many restaurants, so a great meal is never far away. Try the local cuisine and southern favorites at fine dining establishments or mom and pop diners. Shopping, sightseeing, and tours are all just moments away. At our Charlotte hotel, you’ll be close to all the top attractions but far enough away from the center of downtown to avoid the hustle and bustle. If you’re here on business, it’s a breeze to take care of your work in open, comfortable rooms. Within a close proximity to several corporate parks, visitors to companies like Family Dollar, Windstream Communications and Harris Teeter all stay at our Charlotte hotel on a regular basis. Cool, quiet guest rooms are a must whether you’re here for business or leisure, and we understand that. At our property, we always go the extra mile for you. Reserve your next stay Charlotte stay at Best Western Plus Charlotte/Matthews Hotel! Enjoy your stay.

bestwestern.com

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.7 Good

Based on 264 reviews

10.0

Value for money

10.0

Location

5.4

Room

4.5

Food

Things to know

  • Friendly service
  • Professional service

Check in

15:00

Check out

11:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Complimentary breakfast
Fitness centre
Free Wi-Fi
Disabled access
Business centre
Laundry service
Meeting/Banquet facilities
No smoking
Air-Conditioned
24 Hour Front Desk
Safe
Free parking
Lift
Laundry facilities
Express check out
Hairdryer
Free Internet
Pets not allowed

Photos

Best Western Plus Charlotte/Matthews Hotel - Charlotte - Building Provided by ICE Portal All photos (19)
Best Western Plus Charlotte/Matthews Hotel - Charlotte - Attractions Attractions (1)
Best Western Plus Charlotte/Matthews Hotel - Charlotte - Bedroom Bedroom (4)
Best Western Plus Charlotte/Matthews Hotel - Charlotte - Business centre Business centre (1)

Location

Most popular landmarks

  • Bojangles' Coliseum 8.9 km
  • SouthPark Mall 9.4 km
  • Mint Museum RANDOLPH 9.8 km
  • Charlotte Museum of History 10.4 km
  • Freedom Park 11.8 km
  • NASCAR Hall of Fame 13.5 km

Charlotte travel guide

Learn about Charlotte on KAYAK

Getting Around

Charlotte Douglas 21.4 km
Concord Regional 26.6 km
Charlotte 13.7 km
Kannapolis 39.9 km

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