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Pros: Baggage handlers extremely fast

Pros: Nothing about this airline. Will avoid flying through Delta if they allow their team to lie to their passengers. Both land crew and onboard crew were disrespectful to their passengers.

Cons: agent boarding delayed boarding because she wanted everyone to check their bags. A flight that was leaving 2 minutes later than our flight started boarding before our plane. It wasn't that the 2 planes arrived at different times. The agent was just horrible. In the end, she lied to the passengers that there were no overhead space left. When I went to get my seat, most of the overhead space was empty!! I had to check-in my bag and my bag was damaged by the delta crew.

Pros: Crew was great, check in was fast. Overall great experience.

Pros: Crew was professional and understanding/empathetic given the circumstances. We were delayed 4 hrs.

Cons: While the weather delay was out of everyone’s control and it was obvious the pilot was doing everything he could to get the pale airborne... i feel their could have been better communication from the ground as to our take off time. They kept changing our time and thus we were trapped on the tarmac for 4 hrs. Had we known, some of us could have gotten off the plane and rerouted so as not to miss our connecting flight. We and others were stuck in Atlanta, had t okay for a hotel....and missed a day of vacation....☹️

Pros: The crew did well checking up on everyone regularly and the plane was comfortable.

Cons: The meal was not very good. I would have really appreciated a small snack or desert also. The crew also seemed easily irritated at times.

Pros: I just enjoy Virgin as the crew are always nice

Cons: I find the seats a little uncomfortable. But it’s possible just me

Cons: Quality of snacks Quality of in flight entertainment still very poor

Cons: Delayed flight yet again

Pros: Got an aisle seat. Got all the meals. Overall a good flight.

Cons: Tim Tams out for self service

Pros: Nice amenities, very efficient

Pros: Good comfort service

Cons: Hour and half taking off, many seats were unusable because of a chute malfunction

Cons: I changes flights to leave out of Sydney instead. I ended up paying 304.00 in change fee even thought i booked flight using 80,000 miles reward travel still was charged to change the flight