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Distance to city centre
Distance to airport
|"excellent location, friendly staff, great service."||(in 32 reviews)|
|"Location and staff are super"||(in 15 reviews)|
|"Nice room very clean nice asthetics."||(in 16 reviews)|
|"The room was very dirty."||(in 11 reviews)|
|"The hotel needs renovation"||(in 12 reviews)|
|"Old furniture, totally different from pictures !"||(in 3 reviews)|
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The staff was very friendly, helpful and open for a conversation which made my stay very pleasant as I was alone. The position of the pool is excellent, all day sunshine to enjoy sunbathing. The pool staff was very friendly and lend me an inflatable tube to enjoy in the pool. Everyone was so kind for my cats as well. I had an amazing stay and I'm pretty sure to come back soon.
The food in the hotel can use some improvement. The menu is great but unfortunately you get about half of the ingredients mentioned in the menu. The quantity is a lot but the quality needs improvement. ( This might be due to the Corona virus lock down) I had to return to the reception twice to get a new key card as it didn't work. The second time he told me not to keep the card next to a mobile phone. Maybe it's a good idea to tell this to guest while checking in as I was kinda annoyed going back and forth to the 7th floor. One other thing that I thought was a bit strange. For a hotel that allows pets, you should not hire housekeepers who are afraid of pets to clean the rooms with pets. My room wasn't cleaned during my stay because the housekeeper told me he's afraid of cats and I didn't want to force him working in fear.
Hair dryer , leaky faucet
the shower in the bathroom did not work. That was my only complaint
Rooms dirty , very old equipment, no good internet connection WLAN for work, no house shoes Breakfast from dirty plates and dirty tables, coffee machine doesn't work well, cheese was old prepared many hours bevore, no apples or bananas invoicing difficult, not separate documents for business proposesNever come back ! is not 5 Star even 2 Star will be better sometimes
Location and customer service
No matter your reason for visiting Egypt, Le Méridien Heliopolis will provide you with everything required for an unforgettable stay. Our hotel's perfect placement allows for convenient exploration of the local area; we're close to Cairo International Convention and Exhibition Centre, 10th of Ramadan Industrial City, the Egyptian Museum and top-quality shopping and cultural attractions in Heliopolis. Settle into your spacious hotel room or suite, which features fantastic amenities like complimentary high-speed Wi-Fi access, plush bedding, a flat-screen TV, a sleek marble bathroom, a mini-refrigerator and an ergonomic, well-lit work area. In addition, we offer four outstanding restaurant options, a fitness center and a tranquil signature spa. If you're seeking a distinctive venue for a corporate gathering or a social occasion here in Egypt, our hotel boasts almost 12,000 square feet of flexible event space and an easily accessible location in Cairo. We can't wait to welcome you to Le Méridien Heliopolis.
based on 276 reviews
Value for money
Policies vary by room type and provider.
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Most popular landmarks
- City Stars 2.2 km
- Khan el-Khalili 8.6 km
- Al-Azhar Park 8.8 km
- Saladin Citadel of Cairo 9.9 km
- Al-Rifa'i Mosque 10 km
- Mosque-Madrassa of Sultan Hassan 10.1 km