Horrible Staff Uncleaned rooms Staff not friendly or obliging Very rude Bugs on bed
Felt dirty—facilities rundown
The location was fine for Allen street
three days on business
The staff is a model for all employees everywhere.
There was nothing I did not like. My purpose was to have meetings over three days with long gaps between. This hotel accommodated perfectly.
Overnight for college visit
My sister and I stayed here overnight for a visit the next morning @ Villa Maria College. We were disappointed that the pool was closed but not surprised because winter just ended. The continental breakfast was decent, many options for Food and drink and plenty Of places to sit. The actual room was very. Nice comfortable beds and different options for pillows. A great stay!
Pool being closed
Location was perfect.
Room was too small for a king zized bed. I could hear conversations from another room.
IN GENERAL FOR THE VALUE I WOULD RATE IT AS A FOUR STAR.
THE ROOM COULD USE A COAT OF PAINT.
Great staff, very friendly, decent rooms, clean and comfortable. Bathrooms were fair, shower was a cheap plastic insert. Because of the staff alone I would stay here again.
Carpets need replacing throughput the hotel. Pool was hot, hot tub was cold, strange. Pool area and fitness area are dated and tired.
Great for the price. Staff was friendly and helpful. Pool and jacuzzi were nice. The facility was clean
The breakfast was ok but what I would expect for free
The staff was execellent. They were all friendly and helpful, got us to and from the airport easily. The hotel seems old, but clean and comfortable. On the down side, I'd like to get a receipt when I check out instead of being told I have to get it from Expedia. Also, I'd like to get my Choice points for staying there which I apparently can't if I book with Kayak. I doubt I'll use Kayak/Expedia again.
location of the Hotel
The staff at the front desk when i arrived at the Hotel. I had booked a two Queen Bed with sofa room. I had the confirmation for the same. When i arrive at the hotel at 11 PM in night with my family the attendant at front desk tells me he can offer a room that has a King bed and Sofa room only. The reason i get is since i have booked from Kayak / Hotel.com they do not guarantee the room type. Considering my family with me he was not at all considerate to give me other room. I was told to talk directly with the Kayak representative. He knew that i did not had much choice at 11 PM. I would not recommend anyone this Hotel. Also the shuttle service was not available in night.
Get rested and ready for anything at the Comfort Suites Buffalo Airport hotel in Buffalo, NY near Niagara International Airport and Zoo. Our smoke-free hotel is off of Interstate 90 near Buffalo Zoo, Walden Galleria Mall, Ralph Wilson Stadium, Maid of the Mist at Niagara Falls and more. Business travelers appreciate out 35-person meeting room and our business center with copy and fax services. Additional hotel amenities include free hot breakfast, free WiFi, indoor heated pool and a hot tub and a fitness center. Spread out in your spacious suite featuring a microwave, TV, a recharge device and premium bedding. Also, earn rewards including free nights and gift cards with our Choice Privileges Rewards program. Pets allowed 25.00 USD per night, per pet. A maximum of 1 pet per room and a maximum of 50 lbs per pet. Dogs only.
Based on 1,033 reviews
Policies vary by room type and provider.