Comfort Suites Buffalo Airport

Reviews

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+

pool was closed

pullout bed

breakfast area

close to the airport

bed was comfortable

airport shuttle

breakfast was good

hot tub

staff was very rude

booking com reservation

room was nice

free shuttle service

hotel seems old

lock on the outside door

poor lighting

close to highway

Mediocre

Jun 2018

2.8

Horrible Staff Uncleaned rooms Staff not friendly or obliging Very rude Bugs on bed
Mediocre

Jun 2018

4.0

Felt dirty—facilities rundown

The location was fine for Allen street
Excellent

Aug 2017

10.0

three days on business

The staff is a model for all employees everywhere.

There was nothing I did not like. My purpose was to have meetings over three days with long gaps between. This hotel accommodated perfectly.
Excellent

Mar 2017

10.0

Overnight for college visit

My sister and I stayed here overnight for a visit the next morning @ Villa Maria College. We were disappointed that the pool was closed but not surprised because winter just ended. The continental breakfast was decent, many options for Food and drink and plenty Of places to sit. The actual room was very. Nice comfortable beds and different options for pillows. A great stay!

Pool being closed
Good

Dec 2015

6.8

Location was perfect.

Room was too small for a king zized bed. I could hear conversations from another room.
Good

Oct 2015

8.0

IN GENERAL FOR THE VALUE I WOULD RATE IT AS A FOUR STAR.

THE ROOM COULD USE A COAT OF PAINT.
Good

Oct 2015

6.8

Bills Game

Great staff, very friendly, decent rooms, clean and comfortable. Bathrooms were fair, shower was a cheap plastic insert. Because of the staff alone I would stay here again.

Carpets need replacing throughput the hotel. Pool was hot, hot tub was cold, strange. Pool area and fitness area are dated and tired.
Excellent

Sep 2015

8.2

Great for the price. Staff was friendly and helpful. Pool and jacuzzi were nice. The facility was clean

The breakfast was ok but what I would expect for free
Excellent

Oct 2014

8.2

The staff was execellent. They were all friendly and helpful, got us to and from the airport easily. The hotel seems old, but clean and comfortable. On the down side, I'd like to get a receipt when I check out instead of being told I have to get it from Expedia. Also, I'd like to get my Choice points for staying there which I apparently can't if I book with Kayak. I doubt I'll use Kayak/Expedia again.
Mediocre

Sep 2014

4.0

location of the Hotel

The staff at the front desk when i arrived at the Hotel. I had booked a two Queen Bed with sofa room. I had the confirmation for the same. When i arrive at the hotel at 11 PM in night with my family the attendant at front desk tells me he can offer a room that has a King bed and Sofa room only. The reason i get is since i have booked from Kayak / Hotel.com they do not guarantee the room type. Considering my family with me he was not at all considerate to give me other room. I was told to talk directly with the Kayak representative. He knew that i did not had much choice at 11 PM. I would not recommend anyone this Hotel. Also the shuttle service was not available in night.

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