NH Brussels Grand Place Arenberg

Rue d'Assaut - Stormstraat, 15, Brussels 1000, Belgium
+32 2501 1616

Cheapest
rate per night

7.7

Good
based on 2,564 reviews
NH Brussels Grand Place Arenberg - Brussels, Belgium
Thu 22/10
-
Fri 23/10
Compare vs KAYAK |

Provider Nightly total
Stayforlong $52
Booking.com $122
KAYAK $127
Stayforlong
Booking.com
KAYAK

Good to know

Value for money

7.3

Distance to city centre

0.7 km

Location rating

9.2

Nearest airport

Brussels Bruxelles-National

Distance to airport

10.7 km

Rooms

Thu 22/10
Fri 23/10

Standard rooms

$127+

Bed type
Provider
Total stay + taxes & fees
Unknown
$127
Unknown
$131
Unknown
$137
Unknown
$138
Unknown
$144
Unknown
$150

Double rooms

$52+

Bed type
Provider
Total stay + taxes & fees
Unknown
$52

Reviews

Pros

Cons

Traveller rating

191
162
73
22
4

Time of year

Traveller type

Show reviews that mention

+
great location in 359 reviews
small room in 217 reviews
friendly staff in 179 reviews
standard room in 174 reviews
good breakfast in 125 reviews
close to central station in 77 reviews
air conditioning in 57 reviews
hot water in 50 reviews
close to the grand in 47 reviews
city center in 30 reviews
parking but the hotel in 29 reviews
walking distance in 15 reviews
hair dryer in 9 reviews
international channels in 9 reviews
staff was friendly in 3 reviews
clean room in 2 reviews
easy access in 2 reviews
  • Mediocre
    Jan 2017
    3.7

    Makes Brussels Feel Like a 3rd World Country

    --> TLDR? This hotel was a nightmare because of: - No working water for 2 days without notice! - Rude and unprofessional staff (arguing in the hall for 40 minutes) - The worst water pressure - Ladies - Bathroom was completely unusable to do hair/makeup (lighting, no plugs, no mirrors outside the bathroom) Oh and that "open bar" they call out? You have to pay for anything you get from it. They like to be purposefully deceiving here.

    After a 8 hours of travel, sweaty and tired, we arrived at NH Brussels Grand Place. At the counter was a notice saying that there would be no water service (no showers, no use of toilets, no use of sinks) until the evening. News to us. I asked why we were not notified that there was maintenance on the water - if we had been emailed, I would have showered before leaving in the morning. It was a huge inconvenience that now I had to either sit in the room for hours waiting for the water to come on, wasting our precious little time in Brussels, or hit the town with hair that hadn't been washed in 2 days, and generally just feeling disgusting. Without apologizing, she said they found out about it this morning and there was nothing she could do. We came down later and asked for a manager. He wasn't in. We were upset that we had no warning about the water and were treated without empathy by the concierge. We were told by another unapologetic employee at the front desk that this is planned maintenance that happens at the start of the year to clean the water. So...you didn't know it was happening to give advanced notice but it's planned maintenance that happens this time every year? Alright then. The next morning we're awoken at 8am by a woman loudly cleaning out all the rooms in the hall. Bit early? Fine. Then we hear more commotion - the woman, along with what sounds like the manager, are loudly arguing in the hall. We can hear it all the way from the bed, as it's a heated argument. This lasts 30-40 minutes. I get up and see that there's a slip of paper under my door. I pick it up and realize it's identical to the notice we saw yesterday, just with changed dates. Yes - the water will be off again from 10:30am to 5:30pm. It is now just after 9am - thankfully we didn't sleep in and miss our ability to shower again!! Yet again, we get no notice that we need to get up at 9am or earlier to get a shower again. Good thing we had a full day planned and weren't reliant on using the toilet in the hotel during the day. I take a shower (while I still can), and it's seriously a joke. The water dribbles from the shower head, barely allowing me to fully rinse the shampoo from my hair. I towel off and pick up the hotel-provided hair dryer. It's weak, but it will do. One minute later, the dryer overheats and is rendered unusable. Luckily, I have a travel dryer. I see there are no outlets in nor around the bathroom. Typical Europe. I go out into the bed area and realize the *only* mirrors are in the bathroom. I'm forced to use my faint reflection in the tv as a mirror. That done, I go back into the bathroom to do my makeup. I look at myself in the mirror and see that the lighting is so poorly laid out, it makes it nearly impossible to see what you're doing. There are no front facing lights, just an led that is behind you as you get up close to the mirror to apply makeup, making you look like the monster in a horror film. Clearly a woman had no hand in its design.

  • Excellent
    Sep 2014
    8.3

    Location and price, perfectly adequate

    Noise from hall, some maintenance issues in room

  • Mediocre
    Nov 2010
    3.3

    Nothing.

    Rip off. Totally overpriced

  • Mediocre
    Nov 2010
    3.0

    the condition of the room and bathroom is 3 star at it's best, not a 4 star hotel

  • Okay
    Nov 2010
    5.7

    Hotel was fine - very close to Gare Centrale and Grand Place

    Breakfast was ridiculously expensive 21 € - and was not worth the money - just a standard buffet

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About

Overview

Only a 5 minute walk from the city’s main Grand Place, NH Brussels Grand Place Arenberg is set right in the heart of Brussels. Perfect for either the leisure or business traveler, the hotel is close to both historical and commercial highlights of the city. The Royal Palace, Magritte Museum and the Fine Arts Museum are a few steps away. Rue Neuve, one of the best shopping streets, is also close-by. For quick access to the rest of the city, the airport and international trains, take a short walk to Central Station. NH Brussels Grand Place Arenberg has 155 stylish rooms. All have the highest quality bedding for guests’ comfort and sleep. You can also stay connected with free Wi-Fi. For some more luxury, stay in one of our Executive Rooms, which were recently refurbished in 2014 and are bright, spacious rooms with light-wood furniture and parquet flooring. The breakfast is the pride of the hotel with a large buffet that offers fresh products, including local cheeses, cold cuts, fresh fruit and juices. On Sundays, sleep in and enjoy breakfast until noon. In the lobby you will find a 24/7 self-service Open Bar, and there's also an on-site gym.

NH Hoteles

More

Features

Free parking
Free airport shuttle
Free Wi-Fi
Pool
Pet friendly
Spa

7.7 Good

based on 2,564 reviews

7.9

Cleanliness

7.7

Comfort

8.4

Staff

7.3

Value for money

Check in

15:00

Check out

12:00

Cancellation/pre-payment

Policies vary by room type and provider.

AMENITIES

Fitness centre
Free Wi-Fi
Pets allowed on request. Charges may apply.
Internet
Cribs available
Laundry facilities
Laundry service
Meeting/Banquet facilities
Smoke alarms
No smoking
Express check out
Hairdryer
Air-conditioned
24-hour front desk
Wake-up service
Storage available
Linens
Towels
Lift
Accessible by lift
Body soap
Breakfast in the room
Conditioner
Desk
Fire extinguisher
Flat-screen TV
Fold-up bed
Free toiletries
Hardwood or parquet floors
Heating
Key card access
Kid-friendly buffet
Newspapers
Non-feather pillow
Private bathroom
Private check-in/check-out
Private parking
Safety deposit box
Seating area
Shampoo
Shower cap
Socket near the bed
Tea/coffee maker
Telephone
Toilet
Toilet paper
Towels/sheets (extra fee)
Dustbins
Upper floors accessible by lift
Vending machine (drinks)
Vending machine (snacks)
Wardrobe or closet
Wi-Fi available in all areas
Daily housekeeping
Ironing service
First-aid kit
Contactless check-in/check-out
Face masks for guests available
Physical distancing in dining areas
Physical distancing rules
Property is cleaned by professional cleaning companies
Process in place to check health of guests
CCTV in common areas
CCTV outside property
Hand sanitiser in guest accommodation and key areas
Screens or physical barriers placed between staff and guests in appropriate areas
Use of cleaning chemicals that are effective against coronavirus
24-hour security
Guest accommodation is disinfected between stays
All plates, cutlery, glasses and other tableware have been sanitised
Delivered food is securely covered
Food can be delivered to guest accommodation
Guests can opt-out of accommodation cleaning service
Staff follow all safety protocols as directed by local authorities
Business centre
Room service
Bar/Lounge
Safe
Parking (surcharge)
24-hour check-in
Concierge service
Currency exchange on-site
Bicycle hire
Restaurant
Cable or satellite TV

FAQs when booking at NH Brussels Grand Place Arenberg

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Photos

All photos (35)
Bedroom (13)
Restaurant (4)
Living room (1)
Bathroom (2)

Location

Most popular landmarks

  • Cathédrale Saints-Michel-et-Gudule 190 m
  • Galeries Royales Saint-Hubert 250 m
  • Centre belge de la Bande dessinée 342 m
  • Grand Place 388 m
  • Hôtel de Ville 0.5 km
  • Mont des Arts 0.5 km

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Hotels Europe Belgium Brussels NH Brussels Grand Place Arenberg