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Cons: Seating is not spacious. No free snacks or beverages. But the price was right!

Pros:

Cons: We were outraged to arrive at the check-in and be told that our 2 bags would cost $320 to check. We were not notified of Jetstar's sneaky, deceptive, and unprecedented practice of increasing baggage fees over time.

Pros: Check-in crew were friendly. I think they try to do the best with the hand they are dealt. I feel sorry for them. Advice to them... Look for another job where the employer gives you the proper tools to fairly treat the customers.

Cons: VERY DISAPPOINTING EXPERIENCE. JetStar is just like a big leech... just sucking money from their hosts (customers) every which way possible. Our plane was in really poor condition as well (interior); seat worn out, seat pocket torn so could not be used, seat space is sooo small you might as well be in a sardine can. I thought it very appropriate at the Christchurch airport that they pipe the sound of sheep bleating as you plane and deplane; I felt about equal treatment as herding sheep. Never again JetStar. Awfull!

Pros: Speed

Pros: The crew was nice, the movie selection was good.

Cons: More space in seats

Pros: Window seat on my own. Landed early.

Cons: Direct flight to Melbourne.

Cons: Airlines waste a lot of time and money preparing food that is mediocre at best. Just offering simple orange juice , tea coffee and a muffin to keep people going would be better as it's such a short flight.

Pros: Kind crew. Comfortable space for economy.

Cons: The food was not even edible. The entertainment was minimal.

Cons: Long queue in the toilet

Cons: I went online to put that I needed gluten free food and when everyone else was getting their food I was told no gluten free food on domestic flights so I got no food. You need to take that option off of your website if you don’t intend to serve people with celiac.

Pros: Virgin are great.

Pros: Crew made the very long flight comfortable and kept me informed.

Cons: Everything went very well.

Cons: Nothing really.

Pros: Well coordinated loading of plane. Good food service. Well informed..

Cons: Nothing..

Pros: The crew was very hospitable and friendly

Cons: Nothing

Pros: Very helpful in getting on board luggage stowed, attractive interior

Cons: Scheduling was poor (turned up lighting far early than needed) and made too many and too loud of general announcements through the night for an overnight flight.