Omni Austin Hotel at Southpark

Date in Austin with girlfriend.

Pros: - Great first impression with the lobby and facility appearance - The heated pool that is both outside and inside is awesome, along with the hot tub, sauna, and robes waiting for u in the rooms.

Cons: - Day 1 I was staying in a premium room, cuddling with my girlfriend and saw a bug crawling in and out of the fire alarm (I've never told my gf this bc she woulda been freaked out and I woulda lost romance points, and she woulda been mad at me if she finds out I didn't tell her). And I couldn't get up to kill it without her noticing bc she was laying on me. - Day 2 I requested a standard room to "save a couple bucks" (get out of the room with bugs), and the next morning around 8am my gf and I were both naked in bed (I was already awake) and someone was talking to a friend, opened our door without knocking, noticed we were in there, then they stopped talking and quickly left. (Thank goodness my gf is a heavy sleeper!) I spoke with the manager about this and he checked who came into the room and he told me it was just the cleaning people. I honestly was expecting some kind of offer of a discount on my stays, or some kind of special discount on any future stay, but I got nothing. I liked the pool and stuff, but the hotel basics that were kinda messed up (for me) when it comes to comfort, were a little disappointing. If you aren't scared of the bug thing, or the random people coming into your room without notice then u'll be fine.

Doesn't live up to the Omni brand.

The best thing about the hotel is that it had a clean, comfortable bed. Next would be proximity to 6th street... a short drivable distance.

Plenty of things to dislike about this hotel. I'll start with the most obvious. This hotel is extremely outdated and could use a ton of renovations. The "bar" is a joke and the restaurant looked like an old Dennys. There's no way I'd ever have a reception here... very old and unflattering ball rooms if you can call them that. I personally wouldn't even hold a conference there. Bathrooms were outdated, pool was ok, jacuzzi is the size of my home tub... no thanks. It also had some weird foamy substance floating at the top which totally squashed any desire I had to swim. All in all, pretty disappointing for the money.

Hotel was clean and staff friendly

The rooms and bathrooms are tired and outdated.

Room prepaid but not available when I arrived

My prepaid room wasn't available when I arrived. The night manager gave me a voucher for a less expensive hotel nearby and the business card of a manager that I could talk to later. Really poor way to treat a guest who had already paid and had a room gurantee. And, I never got a refund for my prepaid room.

For the over priced room I was expecting more free

Nice people

I did not like that every amenity in the room had a price tag. Looks like they are desperate for a buck here and there. They did not even have a complementary coffee pot to make your own coffee in the morning. This is not an exclusive hotel, I would say this hotel is a none inclusive hotel.

We were bump

We were bumped from our paid booking. Wanted two beds. 60 year old had to sleep on roll away. Not happy. On the bright side the room was clean and nice lobby.