Well-located for any Austin trip
Clean, comfortable room with couches. Conveniently located. Food available 24/7 plus breakfast is included.
Hotel is located behind several other hotels and restaurants. The road that leads to this hotel is difficult to find and missing it requires you to drive a couple of miles around the block to try again.
Hotel was overbooked. Staff would not help even though it was prepaid. Their suggestion was to never use online sites except Hyatt to book hotels. Disappointed with their lack of caring/ service. In this day and age any company who cannot get online properly should not be trusted. thankfully kayak and hotels.com were able to move us elsewhere.
Loved it ! Hotel staff was VERY friendly. The hotel was so clean , and exactly like the pic. 2 thumbs up.
Location- Did not front directly on the busy highway; therefore, much less road noise than you usually find. Beds & pillows are extremely comfortable. Nice, fresh fruit is available at breakfast.
Did not have real cream or 1/2 & 1/2 available for the coffee-only the nasty fake stuff.
Short weekend stay
Breakfast for the family was great, clean room, perfect size for a family of 4. Staff was polite and helpful
Shower fixture warm and cold water are opposite typical showers. Tv wouldn't always work
Overall great experience. Courteous staff, clean rooms, nice breakfast menu
Can't think of anything
I'd come back
Staff was extremely friendly and the room was very nice and clean! Great location right off the highway, perfectly right in the middle of work and fun!
The complimentary breakfast was mediocre. I didn't know you could mess up eggs, bacon and fruit, but all of the non cooked items were perfect! Also we were charged an extra $30 after our stay, currently not sure why. Only one elevator worked, it didn't bother us but I could see it becoming a hassle for others.
They should fire Gabriel, terrible person and employee, I will never go back to this hotel because this terrible employee, is discousting. They should do a better selection.
The staff were nice and accommodating.
This hotel's overall quality of construction appeared to be inferior to the typical Hyatt Place. When the door shut, the entire wall shook and the sink faucets were loose. The bed was very firm
Staff really nice, and was a really enjoyable stay, looking forward to stay there again.
We always go to this hotel because it is a nice hotel, clean, good location, good price.
The water pressure was not strong enough or it could have been the shower head.
120 Roomy guestrooms. 5 floors. 2 elevators. Interior corridor. 6 accessible. 24/7 Gallery Café offering yummy food-beverage items and various seating areas throughout the Gallery. Daily Happy Hour, 4-7pm, 50% off All Food and Beverage items. E-room w/ 2 computers and printer. Free Wi-Fi upgraded in July ’16. Outdoor heated pool. Fitness Center/Hyatt Stay Fit program. 1,586 sq ft Mtg Space. 3 restaurants/bars adjacent to hotel.
Based on 1,008 reviews
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