It was spacious, clean, had a great view over a canal, and close to all the tourist locations
Apollo was definitely on the more expensive side, payed for an extra bed and outlet converter
Beautiful well maintained hotel located close to the center of Amsterdam but outside of the very busy areas. Our room was right on the water on the first floor and it was very romantic. Staff was very friendly.
The location of our room was far from the lobby and hotel entrance and we had to go up some stairs then down a full flight of stairs just to get to our room - there’s no elevator access to our room. We had very heavy bags and it was a pain getting to our room and leaving. Shower in the bathroom has no door and floods the bathroom every time you shower.
Nice room overlooking 5 canals; great staff and breakfast
Currently undergoing renovations but still a nice place to stay. Heard no noise in my room from the work going on.
The room we got was not what we reserved.
- Clean business style hotel. - Luggage room - The other staff except MR Moriba were friendly helpful and nice. Mr Anand and Mr ha...d were very nice. - We left the luggage for 2 weeks in the hotel and it was safe.
- Airport shuttle - publicized on the web description. However the shuttles are far and few only a few times in a day. I picked the hotel for the shuttle... and ended up waiting a long while for the shuttle timing. We could not use the shuttle for our morning flight at 10 am, coz the shuttles only started after 7:30 am. I wish they allowed some flexibiity or at least had the shuttles available on a need basis. - Mr Moriba at the reception was inside leaving the reception unattended at the time of our checkout - we had to get a cab and rush to the airport and ended up waiting for him for 10 mins, had someone at the restaurant go in and look for someone. He was not even apologetic about it. It is not OK to leave the reception unattended. - Mr Moriba charged me some 4 euro in taxes, then said it was autocharged to my credit card, returned the cash.... overall he did not know what he was doing and added to a lot of delay. - Our last night of stay was at the basement - not very comfortable...with only the staff elevator access. The bath did not have a tub, and the water in the flooring overflowed to the entire flooring. Overall, we got an unfair deal with the basement room - it is not ok to charge the same price and give the basement room just coz the rooms are full. This is not what we had asked/ signed up for.
Nice breakfast restaurant
Room was not prepared by the maid with the customer in mind. Nothing was replenished by maid. Room needed to be cleaned up much better, prior to arrival.
They retained money from two Credit cards and they kept the hold for more than a week even after paying the whole bill. Awful staff
Apollo Hotel Amsterdam, a Tribute Portfolio Hotel, affords postcard views at the intersection of five canals in the Old-South district. Within walking distance are renowned museums, outstanding markets, Vondelpark, and the historic city center. Also nearby are public transportation options and canal tours. Our hotel offers complimentary shuttle service from the World Trade Center and Amsterdam Airport Schiphol (AMS), which is 14 kilometers away. Rewarding stays are ensured by a range of facilities and services, including concierge recommendations for activities and unrestrained exploration. Exercise in the fitness center, and indulge yourself with our spa’s massages, oxygen therapies, and such signature treatments as Jetlag Therapy and Stones 2 Chill. The Harbour Club Kitchen and our lounge invite guests to experience delectable cuisine and spectacular views. Five versatile function rooms and two terraces are unforgettable settings for meetings, weddings, and special occasions, and a business center provides support services. Each of our 223 contemporary guest rooms and suites features premium amenities and thoughtful touches. Stellar city and canal views are enhanced by private balconies in some accommodations. Work via complimentary wireless High Speed Internet Access at a spacious desk while enjoying in-room coffee or tea. Relax with a drink from the minibar in front of a flat screen TV with pay-per-view movies, then sleep soundly in an award-winning Phi-ton® bed.
Based on 3,908 reviews
Value for money
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