Hotels near American Society of Colon & Rectal Surgeons Annual Convention 2020

Pros: Boarding and disembarking were very smooth, and our bags were ready for collection very quickly.

Cons: I'm disappointed that Virgin doesn't include more food on their flights anymore, especially as this flight was over lunch time.

Cons: Delayed flight yet again

Pros: Included check-in baggage

Cons: Food options on the menu are very limited

Pros: Business class seats require improvement

Cons: Staff only do the minimum they don’t go out of their way to make your experience special, unfortunately if you don’t ask you don’t get

Pros: Clean, roomy and peaceful flight

Cons: Not being 20min late and having NO ground announcement about the delay and impact on connecting flights. When I suggest to a staff member that perhaps they should keep customers informed, they said they couldn’t because they didn’t know. They helpfully suggested I google for information! Seriously!

Pros: Fast checking and good service on board

Cons: This flight was purchased as business/first class and upon checking economy seat tickets were printed. We are NOT happy with the downgrade after American Airlines was more than happy to take our money for the higher class ticket. We would not have booked this flight as a red eye had we known we would have had economy seating. On top of which, the unseat entertainment for the row we were seated in was not working. I am usually quite happy with the American Airlines flights between Boston and LA, however this unexpected downgrade was not only surprising but extremely disappointing.

Pros: The crew was kind

Cons: Leg room, food

Pros: Crew name Sachi was excellent customer service.

Pros: Good flight, good accommodation, great crew, good food!

Pros: Friendly staff and excellent service

Pros: yes

Cons: food

Pros: Crew was fantastic.

Pros: Crew and all other Staff were very helpful and friendly

Cons: Don’t know

Pros: Boarding was quick and easy. Blankets and pillows were ample and already at the seat.

Cons: Food was worse than what I had come to expect from Cathay Pacific. Drinks were less frequent. Restroom facilities were not well kept over the course of the flight.