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Cons: This flight was purchased as business/first class and upon checking economy seat tickets were printed. We are NOT happy with the downgrade after American Airlines was more than happy to take our money for the higher class ticket. We would not have booked this flight as a red eye had we known we would have had economy seating. On top of which, the unseat entertainment for the row we were seated in was not working. I am usually quite happy with the American Airlines flights between Boston and LA, however this unexpected downgrade was not only surprising but extremely disappointing.

Pros: Great crew, food, lots of free wine

Cons: Nothin

Pros: Good comfort service

Cons: Hour and half taking off, many seats were unusable because of a chute malfunction

Pros: All was good

Pros: The crew was very nice.

Cons: We received a food menu at the start of the flight, but didn’t get the mid flight snack that was shown, would like to have hotter coffee

Pros: Fast checking and good service on board

Pros: Fantastic crew members who were very helpful with our infant.

Pros: seat comfort

Cons: breakfast, coffee

Pros: Nice amenities, very efficient

Pros: Entertainment and food and drinks. The recline in the chair allowed for sleeping.

Cons: I wish there was more seat room especially when the seat in front reclines.

Pros: On time. Very efficient staff. More of this please!

Cons: Not a lot!

Pros: Pretty much self serving at the back of the plane ( like it)

Cons: Those seats were not comfortable; each row was too narrow, felt like a Sardine fish packed in the can. After back home, swear not fly with Qantas again.

Cons: Absolutely hopeless baggage delivery/collection. Almost as long as the flight

Pros: Crew, comfort, snacks

Cons: When boarding stick to boarding from back to front, and stick to rows and not a free for all half way through

Pros: Fast checking and good service on board

Pros: Great crew, food, lots of free wine

Cons: Nothin