Terrible They charged me 157$ for excess baggage even though my bags were within the normally accepted limits Flight was late. Service was poor. The snacks were really bad
Terrible They charged me 157$ for excess baggage even though my bags were within the normally accepted limits Flight was late. Service was poor. The snacks were really bad
Horrific checkin procedure with neither Delta nor Latam figuring out how to check me in. 4 hrs on customer support with both and both airlines pointing to each other who should do checking. I was not checked in until morning of flight, which for international flight is concerning.
Flight from Lima to São Paulo didn’t have USB plug to charge the cellphone.
Hostile flight attendants. Second flight with Jose so much better. Arrived 1/2 hour early. Thanks.
We had 2 delayed LATAM flights in our trip. We were only given one coffee for 5 hours delay. Also when we were boarding the crew wanted to charge us for our allowed carry on luggage. I got a bit angry and they finally didn’t charge anything. Not flying with LATAM again.
the flight from Boston to Curitiba was on time actually 30 minutes earlier. latam was not able to unload the luggage for custom checkup in Sao Paulo ii took two and half hours . i missed the flight to Curitiba spend the night in hotel and then flying in the morning to Curitiba
Tough flight with turbulence… I was told by a fellow passenger that it is common. Nonetheless, very stressful. Cordial staff.
Check in of my luggage which needed to be paid for was excellent. Thanks to Nora
The flight from PDX to New York was cancelled, and I got rebooked one day later. Because of this I missed a meeting at my final destination, EZE. I now need to stay longer in Argentina, and was told the tariff difference was $780 plus $150 penalty! I am not using my return ticket, and have purchased a one way ticket EZE-PDX for $606 with another airline. SHAMEFUL
Packed in like sardines, very uncomfortable. Sitting the aisle my shoulder was rammed into numerous times by rushing flight attendants. Also flight was very cold.
This flight was a code share on Air New Zealand.
All good, useful to have the united app from check in to boarding
It was terrible because the flight was delayed for 3 hours.
Worst and most inattentive in-flight service I've ever had.
temperature, temperature, temperature. it was hot as balls and everyone around me was complaining and constantly adjusting their vents
Horrible. Delayed on both planes several times. No attempt to fix it
The most cramped seating I’ve ever experienced, (including budget airlines) with no food available for purchase on a nearly 6 hour flight.
Nice clean aircraft. Friendly crew. On time. Easy flight change.
Flying First Class, the food could have been much better. The seat wasn’t very comfortable.